Privacy policy

Privacy Policy

Revivo LLC · Last updated: July 14, 2026

Revivo LLC ("Revivo," "we," "us," or "our") operates revivosupps.com and the associated online store, including all related information, content, features, tools, products, and services (collectively, the "Services"), to provide you, the customer, with a curated shopping experience. Revivo's Services are powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase through the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing or using any of the Services, you acknowledge that you have read this Privacy Policy and understand how we collect, use, and disclose your information as described below.

Personal Information We Collect

When we use the term "personal information," we mean information that identifies or can reasonably be linked to you. Depending on how you interact with the Services, we may collect the following categories of personal information:

Contact details. your name, billing address, shipping address, phone number, and email address.
Financial information. payment card details and transaction information, processed securely through Shopify's payment infrastructure. Revivo does not itself store your full payment card number.
Account and order information. your order history, items purchased, cart activity, and any preferences you provide.
Communications. the information you include when you contact us, for example through a customer support email.
Device and usage information. your IP address, browser type, device information, and how you interact with the Services, collected automatically through cookies and similar technologies via Shopify.

Personal Information Sources

We may collect personal information from the following sources:

Directly from you, including when you place an order, create an account, or contact us.
Automatically, through your use of the Services and through cookies and similar technologies.
From our service providers, including Shopify, our email marketing platform Klaviyo, and our fulfillment center, Shiptrex, each of which processes personal information on our behalf to help operate the Services.

How We Use Your Personal Information

Depending on how you interact with the Services, we may use your personal information for the following purposes:

Provide and Improve the Services. To process and fulfill orders, manage your account (if any), arrange shipping, facilitate returns and exchanges, and improve the Site.
Marketing. If you have opted in, to send marketing emails through Klaviyo. You may opt out at any time.
Security and Fraud Prevention. To detect and prevent fraudulent or unauthorized activity and to keep the Services secure.
Communicating with You. To respond to customer support requests and to communicate with you about your orders.
Legal Reasons. To comply with applicable law, respond to valid legal process, and enforce our policies.

How We Disclose Personal Information

We disclose personal information only as necessary to operate our business and provide the Services, including:

With Shopify, our e-commerce platform, which hosts the Services and processes payments and order data.
With Klaviyo, our email marketing platform, used to send order-related and (where you have opted in) marketing communications.
With Shiptrex, our fulfillment center, which receives order and shipping information from Shopify in order to pack and ship your order.
When you direct us to, such as to ship your order or through your use of any third-party integrations on the Site.
In connection with a business transaction, such as a merger, acquisition, or sale of assets, or to comply with a legal obligation, subpoena, or similar request.

We do not sell your personal information, and we do not knowingly share it with third parties for cross-context behavioral advertising.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services. Information you submit through the Services is transmitted to and shared with Shopify in order to operate the Site, process payments, and support core functionality. To learn more about how Shopify uses personal information, you can review Shopify's Consumer Privacy Policy at shopify.com/legal/privacy/app-users.

Third-Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, and our inclusion of such links does not imply any endorsement of their content, owners, or operators.

Children's Privacy

Some of our products are intended for use by younger customers, including teens. However, every purchase through the Services must be completed by a parent or legal guardian, who provides all account, checkout, and payment information. The Services are not directed to children, and we do not knowingly collect personal information directly from anyone under the age of 13. If you are a parent or guardian and believe your child under 13 has provided us with personal information, please contact us using the details below and we will delete it.

Security and Retention of Your Information

No security measures are perfect or impenetrable, and we cannot guarantee "perfect security." Any information you send to us may not be secure while in transit, and we recommend that you do not use unsecure channels to communicate sensitive or confidential information to us. How long we retain your personal information depends on factors such as whether we need it to maintain your account, provide the Services, comply with legal obligations, or resolve disputes.

Your Rights and Choices

Depending on where you live, you may have some or all of the following rights with respect to your personal information. These rights are not absolute and, in certain cases, we may decline a request as permitted by law.

Right to Access / Know. You may request access to the personal information we hold about you.
Right to Delete. You may request that we delete personal information we maintain about you.
Right to Correct. You may request that we correct inaccurate personal information we maintain about you.
Right of Portability. You may request a copy of your personal information in a portable format, in certain circumstances.
Right to Opt Out of Sale or Sharing. We do not currently sell personal information or share it for targeted advertising, so no opt-out is necessary at this time. If this changes, we will update this Privacy Policy and provide a way to opt out.
Managing Communication Preferences. You may opt out of marketing emails at any time using the unsubscribe link in any email. You may still receive non-promotional emails, such as those about your account or orders.

You may exercise any of these rights by contacting us using the details below. We will not discriminate against you for exercising your rights, and we may need to verify your identity before processing certain requests.

Complaints

If you have concerns about how we handle your personal information, please contact us using the details below. Depending on where you live, you may also have the right to lodge a complaint with your local data protection or consumer protection authority.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site and update the "Last updated" date above.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please reach out. Phone: +1 786-969-1976. Email: support@revivosupps.com. Mail: Revivo LLC, 444 Brickell Ave, Suite P-60, Miami, FL 33131, United States. For the purpose of applicable data protection laws, we are the data controller of your personal information.